At Thermobio, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We collect personal information when you:

• Place an order

• Subscribe to our newsletter

• Fill out a form or contact us

• Browse our website (via cookies or analytics)

Types of data collected may include:

• Name and contact information

• Billing and shipping addresses

• Payment details (processed securely via third-party gateways)

• IP address, browser data, and site usage (for analytics)

2. How We Use Your Information

We use your data to:

• Fulfill and manage orders

• Provide customer support

• Send updates, promotions (if you opt-in)

• Improve our website and services

• Prevent fraud or abuse

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping partners

• Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)

• These partners are contractually obligated to handle your data securely.

4. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent to marketing at any time

• Request data portability or restriction

To exercise these rights, email us at privacy@thermobio.com.

5. Data Retention

We retain your information only as long as necessary to fulfill purposes outlined above, or as required by law.

6. Security

We use industry-standard security protocols (SSL encryption, secure payment gateways) to protect your data.

7. Updates

We may update this policy from time to time. When we do, the new effective date will be posted at the top.